FAQ

OUR INVENTORY:

We usually build our products to order. Some photos are of the only one we made and the actual piece you're purchasing. The build process may take us from 2-8 weeks to complete depending on the design. If you need the item rushed, please send us a message and confirm the build time for that piece with us.

RING SIZING:

As many of the items are of the one we have, the listed size is shown. If you need a custom specific size, please let us know. For majority of the designs, we provide free sizing service for smaller sizes. Larger sizes depending on the design will determine by how wide the band is. 

Most rings to size up is $25.00 for service, labor and added gold.  If you need a larger size for a specific ring, please message us.

METALS:

We use a combination of 14kt and 18kt precious metals for our jewelry. 

14kt is 585 of 999 gold.

18kt is 750 of 999 gold. 

We are able to provide it in Yellow, White and Rose Gold. We don't use lower grade metals as they are prone to allergic reactions to our body when worn. Beyond 18kt, the metal is too soft to safely keep stones securely set unless we use a thicker amount of gold. 

We also use platinum in some of our jewelry and also ask us if you like a particular piece in Platinum, we'll be glad to provide a quote for you.

GEMS:

Our gemstones and diamonds are ethically sourced and conflict free earth mined. All our stones are ethically sourced from suppliers whom we've worked with for over 20 plus years.

We do use Moissanite when stated specifically. 

CERTIFICATE APPRAISAL:

 Our jewelry with gemstones will come with an Appraisal Certificate.